Asking for a review feels awkward until you have the words ready. Here are six short texts you can copy, change the names, and send right after a job.
Replace [link] with your Google review link from your Business Profile.
#1. The simple thank-you
ExampleThanks for having us out today, [Name]. If you were happy with the work, a quick Google review would really help us: [link]. Thanks! [Your name], [Company]
#2. From the tech
ExampleHi [Name], this is [Tech] from [Company]. Thanks for letting me fix your [job] today. If you have a minute, I'd really appreciate a Google review: [link]
#3. After an emergency call
Example[Name], glad we could get your [problem] sorted tonight. If we earned it, a Google review helps other people find us when they're in a bind: [link]
#4. After a big project
Example[Name], thanks for trusting us with your new [roof / system / project]. It was a pleasure working with you. Would you mind sharing your experience on Google? [link]
#5. A gentle reminder (send once, 3 to 5 days later)
ExampleHi [Name], just a quick reminder in case you missed it. If you have a moment, a Google review would mean a lot to our small team: [link]. Thanks again!
#6. For a repeat customer
ExampleThanks for calling us again, [Name]! If you haven't left us a Google review yet, we'd love to hear what you think: [link]
#Rules to keep it safe
- Ask everyone the same way. Don't only text the happy ones. Filtering who gets the link is called review gating, and Google doesn't allow it.
- No rewards. No discounts, gift cards or entries in exchange for reviews.
- One reminder at most. Then let it go.
- Never write the review for them.
#When to send
The best moment is right after the job, while the relief is fresh. Same day, by text.
We set up your review link and templates on the Growth and Pro plans. More on reviews: how to reply to a bad review.