Local SEO2 min read

10 Questions to Ask Before Hiring a Local SEO Agency

Hiring a local SEO company? Ten questions that separate real work from vague promises, and the answers contractors should expect.

Muhammad Tufail AbbasFounder, SMBify · local SEO since 2013
PublishedNovember 13, 2026UpdatedNovember 13, 2026
Contents
  1. 1. What exactly will you do each month?
  2. 2. How will I see the work?
  3. 3. Is there a contract? How do I cancel?
  4. 4. Do you guarantee rankings?
  5. 5. Who owns my Google profile and website?
  6. 6. Do you need my passwords?
  7. 7. How do you build links?
  8. 8. Have you worked with my trade?
  9. 9. What's included in the price, and what costs extra?
  10. 10. Who will I actually talk to?
  11. Our answers

Plenty of contractors have paid an SEO company for a year and still can't say what was done. Before you sign anything, ask these ten questions.

#1. What exactly will you do each month?

You want a list: profile posts, pages, citations, links, review replies. "We'll optimize your SEO" isn't an answer.

#2. How will I see the work?

Ask for a sample report. It should show tasks done, not only a ranking chart.

#3. Is there a contract? How do I cancel?

Long contracts protect the agency, not you. Ask about cancellation in writing.

#4. Do you guarantee rankings?

The right answer is no. Nobody controls Google. A guarantee is a red flag.

#5. Who owns my Google profile and website?

You should. The agency should be added as a manager, never as the owner. Your accounts stay yours if you leave.

#6. Do you need my passwords?

For Google Business Profile, no. You add them as a manager. Be careful with anyone who asks for your Google password.

Listen for real profiles, local organizations and partners. Walk away from "hundreds of links fast" or private networks.

#8. Have you worked with my trade?

A roofer's year looks nothing like a plumber's. Ask how they'd handle your busy season.

#9. What's included in the price, and what costs extra?

Setup fees, page writing, citations and reporting. Get it all upfront.

#10. Who will I actually talk to?

An account manager who changes every few months, or the person doing the work?

#Our answers

  1. A published list per plan.
  2. A line-by-line monthly work log.
  3. No contract. Cancel with one message.
  4. No guarantees. We guarantee the work.
  5. You do.
  6. No.
  7. Real profiles and local links, with every URL reported.
  8. We work only with home-service trades.
  9. Prices are public, with no setup fee.
  10. The founder.

Ready to see what we'd do for you? Get a free audit.

Updated November 13, 2026
About the author

Muhammad Tufail Abbas

Founder of SMBify. In local SEO since 2013, working only with US home-service contractors: plumbers, HVAC, roofers and more. Every client gets a line-by-line log of the work.

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Google profile, website, citations, links and reviews. No contract, every task logged.

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