Plenty of contractors have paid an SEO company for a year and still can't say what was done. Before you sign anything, ask these ten questions.
#1. What exactly will you do each month?
You want a list: profile posts, pages, citations, links, review replies. "We'll optimize your SEO" isn't an answer.
#2. How will I see the work?
Ask for a sample report. It should show tasks done, not only a ranking chart.
#3. Is there a contract? How do I cancel?
Long contracts protect the agency, not you. Ask about cancellation in writing.
#4. Do you guarantee rankings?
The right answer is no. Nobody controls Google. A guarantee is a red flag.
#5. Who owns my Google profile and website?
You should. The agency should be added as a manager, never as the owner. Your accounts stay yours if you leave.
#6. Do you need my passwords?
For Google Business Profile, no. You add them as a manager. Be careful with anyone who asks for your Google password.
#7. How do you build links?
Listen for real profiles, local organizations and partners. Walk away from "hundreds of links fast" or private networks.
#8. Have you worked with my trade?
A roofer's year looks nothing like a plumber's. Ask how they'd handle your busy season.
#9. What's included in the price, and what costs extra?
Setup fees, page writing, citations and reporting. Get it all upfront.
#10. Who will I actually talk to?
An account manager who changes every few months, or the person doing the work?
#Our answers
- A published list per plan.
- A line-by-line monthly work log.
- No contract. Cancel with one message.
- No guarantees. We guarantee the work.
- You do.
- No.
- Real profiles and local links, with every URL reported.
- We work only with home-service trades.
- Prices are public, with no setup fee.
- The founder.
Ready to see what we'd do for you? Get a free audit.